Frequently Asked Questions (FAQ)

Orders

How can I place an order?
Simply select your desired watch, add it to your cart, and proceed to checkout. Our secure checkout supports multiple payment methods.

Will I receive confirmation of my order?
Yes. After completing your purchase, you will receive an order confirmation email with your order details.


Shipping

How long does shipping take?

Estimated delivery times:

• United States & Europe: 7–12 business days
• International orders: 10–15 business days

Processing time is usually 1–3 business days before shipment.

Will I receive tracking information?
Yes. Once your order is shipped, we will send you a tracking number via email.


Warranty

Do your watches come with a warranty?
Yes. All Noble Wrist Co. watches include a 24-month warranty covering manufacturing defects.

What does the warranty cover?

The warranty covers:

• movement defects
• mechanical failures
• manufacturing issues

The warranty does not cover:

• accidental damage
• improper use
• water damage beyond rated limits
• third-party repairs


Returns & Exchanges

Can I return my watch?
Yes. We offer a 45-day return policy. The watch must be unused and returned with all original packaging and accessories.

Can I exchange my watch for another model?
Yes. Exchanges can be requested within 60 days, depending on availability.


Payments

What payment methods do you accept?

We accept:

• Credit & debit cards
• PayPal
• Other secure payment methods available at checkout

All payments are processed through encrypted and secure systems.


Support

How can I contact customer support?

You can reach our support team via email at:

support@noblewristco.com

We usually respond within 24 hours.

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